Help & Contact
Contact form
FAQ
You need help?
Frequently Asked Questions
How much power should my cordless impact wrench have?
The power depends on your projects. For home use and normal work, 400-500 Nm is enough, while for heavy-duty applications such as car repairs, 1000 Nm or more is ideal.
How long does the battery last?
Our impact wrench is equipped with high-quality lithium-ion batteries that offer a long running time and are fully recharged within 1-2 hours.
How fast is your shipping?
We do our best to process and ship your order as quickly as possible. Our current delivery time is 5 to 8 working days after the shipping confirmation with tracking number.
Order & Shipping
How and where do I get my order number?
Immediately after you have completed your order, we will send you an order confirmation by email. This email will be sent to the address you provided when making the purchase. In this order confirmation you will also find your unique order number. Make sure that the order number always begins with #BRUTEC followed by a combination of numbers (eg #BRUTEC12345 ). Please also check your spam folder if the email does not appear in your inbox
How much are the shipping costs?
Free shipping within Germany and Austria
We are pleased to offer you free shipping for all orders within Germany and Austria.
What is the delivery time for my order?
We do our best to process and ship your order as quickly as possible. Our current delivery time is 5 to 8 working days after the shipping confirmation with tracking number.
How can I track the status of my order?
Once your order has been shipped, you will receive an email with the tracking information. You can also check the status of your shipment on the post office website.
What happens to my order if I am not at home when it is delivered?
If delivery is not possible on the first attempt, the post office will try again the next day. You may be able to pick up your package at the nearest post office. DHL will of course inform you of the location of the post office.
Is something still not right? Please contact us directly via support@brutec.at
Do you also deliver internationally?
We currently offer shipping within Germany and Austria.
What do I do if my order doesn't arrive?
We will be happy to help you and provide you with more detailed information. If your order does not arrive within the expected delivery time, please contact us at support@brutec.at
I received the wrong item. What should I do?
Have you received an item that you did not order? Please contact us at support@brutec.at before returning the item. You will then receive all the information you need to find a suitable solution as quickly as possible, free of charge.
product
What is the difference between a cordless screwdriver and a cordless impact wrench?
A cordless screwdriver is ideal for light screwdriving work, while a cordless impact wrench is designed for larger and tight-fitting screws. The impact wrench uses a striking mechanism that generates additional torque and allows you to loosen or tighten difficult screw connections.
How long does the battery last?
Our impact wrench is equipped with high-quality lithium-ion batteries that offer a long running time and are fully recharged within 1-2 hours.
How do I care for and clean the cordless impact wrench?
To prolong the service life, the impact wrench should be cleaned of dust and dirt after each use. Use a soft, dry cloth to clean and store the device in a dry place. Charge the battery regularly and fully to maintain its service life.
Does the impact wrench have LED lighting?
The cordless impact wrench is equipped with integrated LED lighting. This ensures that you can work precisely even in poorly lit areas.
Is the impact wrench also suitable for DIY enthusiasts?
Absolutely! Our cordless impact wrench is easy to use and is ideal for DIY projects. Whether it's furniture assembly, gardening or repairs - with this impact wrench you can complete your tasks quickly and efficiently.